We keep this simple. ReCore IT only collects the information needed to respond to your enquiry and arrange your collection. We do not sell or share your data with third parties.
Who we are
ReCore IT is a local IT recycling and secure data destruction service operating in Essex, Suffolk and surrounding areas. We are the data controller for any personal information you provide to us, registered with the Information Commissioner's Office under registration reference ZC197612. You can verify this at ico.org.uk/ESDWebPages/Search.
You can contact us at hello@recoreit.co.uk or 07808 303976.
What information we collect
When you submit an enquiry through our website, we collect:
- Your name
- Your company name
- Your email address
- Your phone number (if provided)
- Your location and type of equipment (selected from the form)
- Any additional information you include in the message field
We do not collect any payment information, and we do not use cookies beyond what is strictly necessary to operate this website.
How we use your information
We use the information you provide solely to:
- Respond to your enquiry
- Arrange and confirm a collection at your premises
- Send you a data destruction certificate following your collection
- Contact you regarding any follow-up questions about your collection
We will not use your information for marketing purposes without your explicit consent, and we will never sell or pass your details to third parties.
Legal basis for processing
We process your personal data on the basis of legitimate interests — specifically, to respond to a business enquiry you have submitted to us and to carry out the service you have requested. Where you provide optional information (such as your phone number), we process this solely because you have chosen to share it with us.
How long we keep your data
We retain enquiry data for up to 12 months, after which it is securely deleted. If a collection takes place, we retain records of that collection (including the destruction certificate) for up to 6 years in line with standard business record-keeping requirements. This may be relevant in the event of an ICO audit or legal query.
Where your data is stored
Our website is hosted by Cloudflare. When you submit an enquiry, it is processed by Cloudflare and delivered to our inbox by Resend, an email delivery service. To protect the form from spam we may use Cloudflare Turnstile, which checks that the form is being submitted by a person rather than an automated program.
Cloudflare and Resend act as data processors on our behalf. Both comply with UK GDPR and EU GDPR and use appropriate legal safeguards (such as standard contractual clauses) for any international data transfers. You can read their privacy policies at cloudflare.com/privacypolicy and resend.com/legal/privacy-policy.
Your rights
Under UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct any inaccurate data
- Erasure — ask us to delete your data, subject to our legal obligations
- Restriction — ask us to limit how we use your data
- Objection — object to our processing of your data
- Portability — request your data in a portable format
To exercise any of these rights, please contact us at hello@recoreit.co.uk. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to raise a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will always reflect when it was last revised. We recommend checking back periodically if you have ongoing dealings with us.
Contact us
For any questions about this policy or how we handle your data, please get in touch:
- Email: hello@recoreit.co.uk
- Phone: 07808 303976